Support

Frequently Asked Questions

Do you store any data?

No, we do not store any of your workout data ourselves. We use the Strava API to connect to your profile and update activities as they are posted, which allows us to generate summaries based on real-time data directly from Strava.

What does beta mean?

Beta means we're still actively developing and improving the features of Hoot. We're excited to have you on board and appreciate your patience as we continue to make Hoot better! If you have any feedback or suggestions, please let us know at [email protected].

Can I configure my generated summaries?

Soon! We're actively developing tools that will allow you more control over the summaries that are generated from your activities. These tools will be available in the near future.

How do I disconnect?

If you'd like to disconnect Hoot, you can go to Strava -> Settings -> My Apps and revoke access from the Hoot application. We hope you never need to do this, but understand you may decide it's not for you!

Need more help?

For any other questions or support needs, please email us at [email protected].